Privacy Policy

1. Information We Collect

When you create an account, we collect:

• Email address and username
• Hashed password (bcrypt — we never store your plaintext password)
• Payment information processed by Stripe (we do not store card details)
• Account preferences and settings you configure
• Signal alert rules and watchlists you create

When you use the Service, we automatically collect:

• IP address and approximate location (for rate limiting and security)
• Browser type and device information
• Pages visited and features used (for product improvement)

2. How We Use Your Information

• To provide, maintain, and improve the Service
• To send alert notifications you have configured
• To process payments and manage subscriptions
• To detect and prevent fraud and abuse
• To respond to your support requests

3. Data Sharing

We do not sell your personal data. We share data only with:

• Stripe — payment processing (governed by Stripe's Privacy Policy)
• Railway — infrastructure hosting (governed by Railway's Privacy Policy)
• Law enforcement when required by applicable law

4. Data Retention

We retain your account data for as long as your account is active. Signal log data is retained for analytical purposes. You may request deletion of your account and associated data at any time by contacting info@neutronicsai.com.

5. Cookies and Local Storage

We use a single session cookie for authentication and browser local storage for UI preferences (theme, timezone). We do not use third-party tracking cookies or advertising cookies.

6. Security

Passwords are hashed using bcrypt. All traffic is encrypted via HTTPS/TLS. Session cookies are HttpOnly, SameSite=Lax, and Secure on production. API keys are stored as SHA-256 hashes.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at info@neutronicsai.com. We will respond within 30 days.

8. Children's Privacy

The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notice. Continued use after changes constitutes acceptance.

10. Contact

Privacy questions or requests: info@neutronicsai.com